What you will do:

• Provide professional customer support by email
  
• Resolve customer issues and queries promptly and efficiently
  
• Document customer issues including resolution
  
• Perform administrative duties, reports and projects associated with Customer Support
  
• Communicate and coordinate with internal departments
  
• Develop and maintain knowledge of the products and services offered
  
• Meet department goals and activity metrics 

What we expect:  

• Attention to detail with strong Organizational Skills
  
• Strong analytical and problem solving skills
  
• Ability to learn new skills quickly – supporting new applications
  
• Excellent verbal and written communication in English language
  
• Great communication and reporting skills
  
• Excellent computer skills 

What we offer: 

• A position in a fast-growing international company
  
• A fun and challenging job
  
• A competitive salary
  
• A great team
  
• A brand new MacBook
  
• Lots of awesome company parties and event 

What we value

• We build a solution
  
• We always deliver (keep calm and deliver)
  
• We are entrepreneurs
  
• We respect design
  
• We dare to dream
  
• We don’t hire jerks (we try really, really hard not to hire jerks)